Seven Questions to Determine If Your Logistics Provider is a “True Professional”

fjcarl

New member
What are the risks of assuming that any third-party logistics company can efficiently and safely manage your freight activity?

Many people might just assume that all transportation modes and services are basically the same thing. The equipment looks similar, doesn’t it? Trucks travel on the same roads, don’t they? A load is a load, right? Most of all, many third-party logistics providers claim that they can do it all. Accept that assurance at your own peril.

When assessing 3PLs as potential transportation outsource providers, ask these seven fundamental questions, especially if you are a shipper of bulk chemicals and/or hazardous products:

1) Is the provider’s core expertise primarily in transportation or in another logistics discipline?

2) Does the provider have specific expertise in the transportation of your specific type of product? In the chemical industry, the 3PL must understand the intricacies of bulk shipments and hazmat requirements.

3) Is the provider offering the latest technological capabilities and are they ideally suited to your market?

4) Does the provider’s operational staff possess significant experience and training in the proper and safe management of your type of product? For chemical transportation, the staff should have knowledge of bulk and/or hazardous shipping.

5) Can the provider offer insights into market conditions, rates, carriers and other critical aspects of transportation, both for your market segment and for the broader transportation marketplace?

6) Is the provider’s proposed solution flexible and adaptable to your specific requirements?

7) Does the provider demonstrate an appetite for continuous improvement, for challenging the status quo, and for finding new and better ways to address your evolving needs?

While there many good 3PLs, not all are primarily transportation experts; offer state-of-the-art technology; and/or hire, train and retain operations staff with significant industry experience. Virtually no 3PL is an expert in every single industry. And only the very best are ready or willing to adjust and adapt their solution to best fit customers’ needs, with an eye toward doing it even better tomorrow.

If the 3PL with whom you are working, or thinking about engaging, can’t answer at least five to six of those questions appropriately, you may be asking a “retail store clerk” or “plumber” to do your taxes. The very best of the 3PL breed can effectively address all seven issues. Just as tax-paying consumers need a professional tax consultant, you need a 3PL partner who is a truly experienced and verifiable professional.
 

dolphmiller

New member
Re: Seven Questions to Determine If Your Logistics Provider is a “True Professional”

Thanks for a well written and informative article!
 

alan123

New member
Re: Seven Questions to Determine If Your Logistics Provider is a “True Professional”

Many logistics firms these days opt for outsourcing their operations to third party logistics because it has immense benefits to their business. Most 3PL firms have a good idea about negotiating price and try to settle lowered prices. It thus helps shippers save money and improves organizational performance.
 

silliker

Banned
Re: Seven Questions to Determine If Your Logistics Provider is a “True Professional”

If you look online, you need to inspect about the license of their business first to make sure they offer safety.
 

jdenny

New member
Re: Seven Questions to Determine If Your Logistics Provider is a “True Professional”

These are wonderful questions to check our logistic provider is true professional or not. Thanks for share it here.
 
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