Reasons to change suppliers

Corzhens

Member
What do you think are the basic and common reasons to change your suppliers particularly the major supplier? One answer is the unfair pricing of the products that sometimes the customer is complacent that the current market prices are not checked. Another reason is the quality. When the delivered product have poor quality several times then think about getting another supplier for that product.
 

Alexandoy

Member
I have experienced the changing of suppliers in my business. The main reason was the low priority given to our orders. It takes 3 days at the least before we could pick up our orders. When we learned that some other buyers get their orders within the day, that was the last straw, so to speak, that we moved to another supplier just like that.
 

Corzhens

Member
There is a recent issue against one of our suppliers that caused our purchasing group to stop buying from that supplier. It is not the quality of the product nor the delivery time. The thing in question is the extended warranty that should be accorded to the loyal customer. Extended warranty means replacing the defective product even after the warranty has expired by a few months.
 
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