Having a good communication line


Whenever we needed an item that is not available locally, what we did was to check the internet. However, there were times that the contact number was not functioning and the email may have been neglected. In other words, those calls and emails from us were potential sales that were lost due to faulty communication line. It looks like some companies are not aware of that issue yet.


Whether you like it or not, whether you believe it or not, business communication line is now using the social media for convenience. I said convenience because marketing people make it enjoyable for the customers to receive a personal message like a simple morning greeting just to touch base. It is like a tether that suppliers have to their customers so there is somewhat peace of mind.