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Thread: Outsourcing a department

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    Diamond Member Corzhens's Avatar
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    Default Outsourcing a department

    It is common in the Philippine companies to oursource the security department and the janitorial as well. For economical reasons, it is more expensive to train your own security guards. Considering that security agencies are fit and ready with the service for their guards have undergone ample training and they have the necessary permits for the guns, big companies outsource the guard position from those security agencies. Likewise with janitorial services, big companies don't bother to hire and train janitors anymore in lieu of those service agencies.

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    Default Re: Outsourcing a department

    That must be a world-wide trend, because in Canada it is exactly the same.
    Security and custodial services have always been outsources at each place I have worked.
    Even when I worked in a pretty big office building with a lot of different businesses, the property manager hired outside companies to provide guards and cleaners.
    In the city I live in parking ticket enforcement has been outsourced to a major security guard company too.

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    Default Re: Outsourcing a department

    There is a huge, secret, multimillion dollar local business here that handles all of the late-night washing and caretaking for businesses after hours. They take power washers to the ground once or twice a week, get rid of stuff like gum, spray for bugs, etc. They wrap it all up into one and run routes after around 10:30 pm until 4 or 5 am, and nobody notices. Massive cash flow.

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    Default Re: Outsourcing a department

    I think this is the better way to go about it considering I doubt you'd pay that much less if your trained your own and the benefits you get from doing so aren't that huge either if there is any. Our gated community employs multiple security persons and I am much more comfortable with that knowing they got proper training and that there is someone who can be held responsible for anything that goes wrong. For maintenance I think the heads are in house but I think the lower ranks are also employed from an outsourced company.

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    Diamond Member Corzhens's Avatar
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    Default Re: Outsourcing a department

    Quote Originally Posted by TheFunneler View Post
    There is a huge, secret, multimillion dollar local business here that handles all of the late-night washing and caretaking for businesses after hours. They take power washers to the ground once or twice a week, get rid of stuff like gum, spray for bugs, etc. They wrap it all up into one and run routes after around 10:30 pm until 4 or 5 am, and nobody notices. Massive cash flow.
    We also have that here. Most of the janitorial services work on nights and their workforce in the morning are just about 10%. The starting work hours is after 7m and ends before 6am when the morning shift starts. That's usually for the big companies that owns the building. Even the street sweepers are in full force during the night shift when the traffic is light. I agree that those night shift business is big money that we do not notice simply because they are composed of lowly workers. That's also true with security agencies.

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    Default Re: Outsourcing a department

    Quote Originally Posted by TheFunneler View Post
    There is a huge, secret, multimillion dollar local business here that handles all of the late-night washing and caretaking for businesses after hours. They take power washers to the ground once or twice a week, get rid of stuff like gum, spray for bugs, etc. They wrap it all up into one and run routes after around 10:30 pm until 4 or 5 am, and nobody notices. Massive cash flow.
    Wow that sounds so cool. I think I'd like to run a business like that because I like staying up and I like how quiet the city gets past midnight. The only thing I'd worry about is possible crime but thankfully these days I don't really hear much of it in my area.

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    Diamond Member Corzhens's Avatar
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    Default Re: Outsourcing a department

    Most department that are outsourced are in the lower echelon of the company like maintenance and janitorial services, messengerial, security guards, etc. In the olden days, the IT department is up for outsourcing because the company buys a computer but does not have programmers and even operators. Those were the days of the mainframe computers. It is not very popular at that time but so many freelance companies provide services in that area. And when the micro computers came about, those freelance companies became IT schools.

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    Default Re: Outsourcing a department

    Yes, we outsource security and cleaning to outside firms. It makes sense for us to do this, because not only does it mean that we have a better ability to get the staffing levels right, but it also means that we don't have to worry about training the staff in such a large number of areas - because obviously the companies in question will provide all of the training necessary for their staff. This means that we can simply hire the company, knowing that they are going to provide the service that we need at a price that makes strong financial sense for the company in the long term.

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    Diamond Member Corzhens's Avatar
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    Default Re: Outsourcing a department

    One problem in the outsourcing of the maintenance department is the trust. There were instances when the night cleaners were suspected of stealing some things of the employees since only the guard on duty was present when the cleaners are working. What most companies do is to post a supervisor for the outsourced cleaners. The supervisor is a regular employee and not part of the outsourcing company. That partially solved the problem.

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    Default Re: Outsourcing a department

    Quote Originally Posted by GemmaRowlands View Post
    Yes, we outsource security and cleaning to outside firms. It makes sense for us to do this, because not only does it mean that we have a better ability to get the staffing levels right, but it also means that we don't have to worry about training the staff in such a large number of areas - because obviously the companies in question will provide all of the training necessary for their staff. This means that we can simply hire the company, knowing that they are going to provide the service that we need at a price that makes strong financial sense for the company in the long term.
    I think this is the most practical way of going about it since the company should be focused on doing its own function and having to train security and maintenance would only distract from the main goal and purpose. I think having these departments be trained in house is only advisable when the company is too big that it would be too expensive or impractical to outsource or if there is a necessity for extra security wherein they have less luxury in trusting outside employees.

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