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Thread: Where to Outsource?

  1. #11
    Diamond Member Corzhens's Avatar
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    Default Re: Where to Outsource?

    Thank you very much for considering the Philippines as one of the top outsourcing countries. Aside from the grassroots English, the Filipinos have the penchant for English to look classy. Besides, I saw the training system being implemented by call centers which are intensive in nature. They are particular with the diction such that intonation patterns are rated. So you cannot just say good morning in any other way but in the American way when your company is in the US and European intonation for European clients.

  2. #12
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    Default Re: Where to Outsource?

    India having lower wages can mean extra money to be used to further expand the business. Time can be more important than money when utilized wisely however. The language barrier could grow the need for a translater to allow a clear line of communication which would be money taken away from possible business ventures.

  3. #13
    Diamond Member Corzhens's Avatar
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    Default Re: Where to Outsource?

    In the call center business, India is now second to the Philippines. Having the same orientation, since English is the second language of India like the Philippines, Indians would have the edge over other nationalities who don't have an English orientation. But the advantage of Indians over Filipinos is the lower wages that they demand so foreign businesses are wont to take India as their fist consideration. Besides, India has no record for strikes and other labor problems.

  4. #14
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    Default Re: Where to Outsource?

    I think that it is very important that the people who we outsource to are able to speak our language, as it therefore means that it is a lot easier to negotiate with them, and also to iron out any problems that might arise as a result of something going wrong somewhere along the production line. Of course, language isn't everything, however I do find it stressful when I am trying to make a point and they simply don't understand what I'm saying. Sometimes I have had to hire a translator to help, but that is just more wasted expense as far as I'm concerned. So, ultimately, I do think that it is a great idea to make sure that English is understood, as it can make things a lot easier.

  5. #15
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    Default Re: Where to Outsource?

    The best place to outsource is anywhere, really.

    If you can find any place where your money goes further, then go for it.

    Just remember, however, that quality should take precedence over cost in most situations.

  6. #16
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    Default Re: Where to Outsource?

    Quote Originally Posted by kirachan View Post
    The best place to outsource is anywhere, really.

    If you can find any place where your money goes further, then go for it.

    Just remember, however, that quality should take precedence over cost in most situations.
    I totally agree. Cutting costs is not everything. There's still a market out there for quality!
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